Dr. Larry Durbin

Dr. Durbin is a visionary leader in the field of intellectual disabilities. He began his career as a mental health counselor working with Vietnam veterans. He’s served as executive director of the C.S. Patterson Training and Habilitation Center in Trenton, Tenn., executive director of Shelby Residential and Vocational Services (SRVS) in Memphis, Tenn. Dr. Durbin was appointed by Tennessee Governor Ned McWherter to serve as assistant commissioner of Mental Retardation Services. In that role, he oversaw institutional and community services for more than 6,000 persons and led the state’s efforts to expand community services and downsize the state’s developmental centers. Dr. Durbin also served as the national director of business development at National Mentor Healthcare in Boston, Mass. He leads the Durbin Consulting Group.

Dr. Durbin currently serves as the Managing Member of Support Solutions of the Mid-South, a leading provider in the field of intellectual disabilities. He co-founded the organization in 2005 and served as Chief Executive Officer until 2017 and is now the sole owner of Support Solutions, which provides services throughout Tennessee and western North Carolina. The company supports over 500 persons daily, specializing in supported living services for persons with intellectual disabilities and co-occurring mental health or serious behavioral issues.

Dr. Durbin has mentored and coached rising young professionals throughout his distinguished career. Specializing in working with young managers in the disability services field and other human services organizations, he has assisted many in reaching for their best life. He is a Certified Life Coach by the Coaching Training Alliance and has done advanced training with Empower Coaches. He is the co-founder and a principal of EnTrust Coaching and Consulting.

Dr. Harry Durbin
hdurbin@entrustcoaching.com
901.881.2248

PRINCIPAL

Dr. Harry Durbin

Rev. Dr. Harry D. Durbin, Sr. most recently served as the senior vice president for Faith and Health at Methodist Le Bonheur Healthcare from June 2013 through October 2017. He is a seasoned life coach, certified by Coach Training Alliance, and co-founder with Rick Kirchoff of the Clergy Coaching Network. Primary areas of focus, in addition to coaching, have been in strengthening denominational relationships, creating missional alliances between faith and health and building bridges to the community. Under his direction, the Faith and Health mission has grown and diversified. The Congregational Health Network (outreach ministry to faith communities) is a national model for partnering with communities to promote better health outcomes. In May of 2015, MLH received accreditation for its outstanding Clinical Pastoral Education program. New and progressive strides are also being made in the areas of behavioral health, ethics, and end-of-life planning.

Prior to joining Methodist Le Bonheur Healthcare, Durbin was senior pastor of Collierville United Methodist Church for thirteen years. As an ordained elder in the United Methodist Church, he has led five churches—four in Shelby County. From 2006 to 2011, he served on the Board of Directors of Methodist Le Bonheur Healthcare, chairing the Faith and Health Committee for five of those years. He was nominated twice for the office of Bishop by the Memphis Conference. He presently serves on the Boards of Wesley Housing, United Methodist Neighborhood Centers and The Center for Youth Ministry Training.

Durbin has many passions for ministry, including reconciliation activities, church growth, development of new facilities and connecting faith and health. He holds a BS from Union University, an M.Div. from Southern Seminary, and M.Ed. from University of Memphis, and a D.Min. from Columbia Theological Seminary. He was deeply committed to the MLH faith-based mission and promoted programming at every level that fused the ministry of faith and health.

He has been married for 42 years to Constance Ellis Durbin, who recently retired from her practice of child psychiatry. Harry and Connie are especially proud of their family, which includes daughter Amanda, son Harry, Jr., his wife Shannon, and their two children, Claire and Harrison.

Rev. Rick Kirchoff
rickccnet@gmail.com
901.619.2907

COACH

Rick Kirchoff

Rick Kirchoff is a retired United Methodist Minister, author, consultant and radio personality and brings more than 40 years experience along with a variety of gifts with him to the EnTrust Coaching team. He has served as a pastor in a transitional congregation, a small church pastor, a denominational executive, an executive pastor and then senior pastor at a large congregation. Kirchoff has spoken at conferences across the US and has addressed various business groups including FedEx and the Memphis Bar Association. A graduate of Lambuth University, Kirchoff studied at Methodist Theological School in Delaware, Ohio where he earned both a Master of Divinity and Master in Religious Education. Upon retirement, Kirchoff completed the Certified Coaching Course and has done more than 800 hours of coaching. He now works part time with Methodist Le Bonheur Healthcare as a partner in the Clergy Coaching Network.

Dr. Larry Ousley
larryjousley@gmail.com
828.734.3867

COACH

Dr. Larry Ousley

Dr. Ousley is a recognized leader in bringing coaching to organizations and to leaders in all arenas, beginning his coaching career in 2000. Before going into private practice as a coach, mentor, and consultant, he served for 18 years as the Executive Director (ED) of a non-profit company delivering 50 learning, consulting, and coaching events and projects per year. Prior to this work, he served as senior pastor of three large churches. He is certified as a Professional Certified Coach by the International Coach Federation (ICF). He is also a Certified Organizational Relationship Systems Coach and co-owner and lead trainer of an ICF approved coaching school, Coach Training for Leaders (empowercoaches.com). Larry has led numerous long-term group leadership coaching projects, and has over 2,500 hours of experience coaching CEO’s, staffs, and regional leaders. Since 2008, Dr. Ousley has trained over 100 persons to be credentialed life coaches (ICF) through two different coaching schools.

Donna DiClementi
Donna.DiClementi@mlh.org
901.683.5658

consultant

Donna DiClementi, LCSW, CEAP

Donna DiClementi is Director of the Methodist Le Bonheur Healthcare Employee Assistance Program and Dennis H. Jones Living Well Network. A Licensed Clinical Social Worker for over twenty five years, she is a passionate advocate promoting behavioral health as a critical component of overall health. She earned a Bachelor’s of Science degree from Fordham University in the Bronx, NY and a Master’s in Social Work from New York University in New York City.

Mrs. DiClementi and the EAP team offer counseling and workshops to more than 35,000 employees in the Mid-South. Through her work with the Dennis H. Jones Living Well Network, over 2000 Mid-South residents have been connected to behavioral health resources. She advocates for open and consistent conversations regarding behavioral health in crucial settings such as primary care practices, the workplace and faith communities. To promote conversations about behavioral health, Mrs. DiClementi spearheaded the Living Well Network breakfast, held annually since 2015. Before an audience of 600, nationally known speakers have shared their perspectives on important behavioral health topics including depression and mindfulness. She has assembled and trained a Critical Incident Debriefing team to provide support following tragedies such as untimely death and violence. Mrs. DiClementi is a facilitator for workplace culture shaping training sessions that foster employee engagement, performance and retention. She is a sought after speaker on topics ranging from conflict resolution to resilience.

Kevin Westbrook
kevin@strategicaim.com
901.258.0227

consultant

Kevin W. Westbrook, MBA, Ph.D.

Before creating Strategic Aim Consulting LLC, Kevin Westbrook spent the last 30 years working with services companies to develop internal strategies to grow and differentiate services and products. During this time, Kevin helped develop high-impact business plans and managing marketing and operational strategies that have grown revenues, market share, and brand identity and instituted cost efficiencies and operational productivity. He has extensive leadership, sales and marketing, negotiation and sourcing training experience with seasoned managers and executives with leading mid-market to Fortune 500 companies.

Kevin has trained executives across the U.S., and in Colombia, Mexico, and Brazil in the insurance and risk management, chemical, retailing, distribution, manufacturing, logistics and transportation, consumer services, and health care industries. Kevin received his MBA and Ph.D. in marketing from the University of Memphis. He has taught thousands of MBA students on strategic marketing, negotiation, sales, organizational theory, consumer decision-making, and business analytics as an active professor for the past 20 years. He is a tenured graduate Professor of Marketing at Union University and is well-published in peer-reviewed publications representing ethics, negotiation, service quality, and health care operations. He has appeared as a guest on local television and radio and is a frequent speaker locally to area business leadership groups and has served on five board of directors in the profit and non-profit sectors.